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Case studies for organizational communication understanding communication processes

Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous edit...

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Bibliographic Details
Other Authors:	Keyton, Joann (Editor), Shockley-Zalabak, Pamela (Editor)
Format:	Book
Language:	English
Published:	New York Oxford University Press 2010
Edition:	Third edition.
Subjects:	Communication in organizations > Case studies.
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