Introduction to information technology

This text is based on the fundamental premise that the major role of information technology (IT) is to support employees, regardless of their functional area (sales, marketing, accounting, HR) or level in the organization. It provides the tools that enable employees to better perform.

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Bibliographic Details
Main Authors: Turban, Efraim (Author), Rainer, R. Kelly, Jr. 1949- (Author), Potter, Richard E. (Author)
Format: Book
Language:English
Published: New York John Wiley & Sons, Inc [2003]
Edition:Second edition
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Table of Contents:
  • Part I: It in the Business Environment.
  • 1. Introduction: Business and Information Technology.
  • 2. Information Technologies in the Modern Organization.
  • Part II: IT Infrastructure.
  • 3. Computer Hardware.
  • 4. Computer Software.
  • 5. Managing Organizational Data and Information.
  • 6. Telecommunications and Networks.
  • 7. The Internet, Intranets, and Extranets.
  • Part III: Applying IT for Competitive Advantage.
  • 8. Functional, Enterprise, and Interorganizational Systems.
  • 9. Electronic Commerce.
  • 10. Computer--Based Supply Chain Management and Information Systems Integration.
  • 11. Data, Knowledge, and Decision Support.
  • 12. Intelligent Systems in Business.
  • Part IV: Achieving Informational and Organizational Goals.
  • 13. Strategic Information Systems and Reorganization.
  • 14. Information Systems Development.
  • 15. Implementing IT: Ethics, Impacts, and Security.
  • Glossary.
  • References.
  • Index.