APA (7th ed.) Citation

Peppard lhJoe & Rowland. The Essence of business process re-engineering.

Chicago Style (17th ed.) Citation

Peppard lhJoe and Rowland. The Essence of Business Process Re-engineering. New York lbPrentice Hall Int.(UK)Ltd lc1995.

MLA (9th ed.) Citation

Peppard lhJoe and Rowland. The Essence of Business Process Re-engineering.

Warning: These citations may not always be 100% accurate.