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|y 200910081406
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|a HD 9980.5
|b R687 1997
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| 100 |
1 |
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|a Rothery
|h Brian
|
| 245 |
1 |
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|a Standard in the services industry
|c Brian Rothery
|
| 260 |
0 |
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|a England
|b Gower
|c 1997
|
| 300 |
|
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|a ix,177p.
|b ill.
|c 26cm
|
| 500 |
0 |
0 |
|a Includes index
|
| 650 |
0 |
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|a Services industries
|x Management
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| 650 |
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|a Services industries
|x Standards
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