The nordstrom way the inside story of America's # 1 customer service company
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| Format: | Book |
| Published: |
New York
John Wiley & Sons
1999
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| Edition: | 2nd ed. |
| Subjects: | |
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| 245 | 1 | 4 | |a The nordstrom way |b the inside story of America's # 1 customer service company |c Robert Spector and Patrick D.Mccarthy |
| 250 | 0 | 0 | |a 2nd ed. |
| 260 | 0 | 0 | |a New York |b John Wiley & Sons |c 1999 |
| 300 | |a xii,244p. |b ill. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a Customer services |y United States |
| 650 | 0 | 0 | |a Nordstrom(firm) |
| 650 | 0 | 0 | |a Department stories |y United States |
| 700 | 1 | 1 | |a Mccarthy |h Patrick D |
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