Achieving excellence through customer service
by: Tschohl
Published: (1996)

At your service calamities, catastrophes, and other curiosities of customer service
by: Becker
Published: (1998)

Gower handbook of customer service
Published: (1996)

301 great customer service ideas from America's most innovative small companies
Published: (1997)

Financial customer service a guide to making smarter business decisions
by: Schaeffer Jr. lhH.A

Understanding the Department of Homeland Security
by: Philpott, Don
Published: (2015)

Winning at service lessons from service leaders
by: Schmidt
Published: (2003)

Living service how to deliver the service of the future today
by: Silvester, Marc
Published: (2008)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits
by: Goodman, John A., et al.
Published: (2019)

Communicating with customers
by: Eunson, Baden
Published: (1995)

Super service seven keys to delivering great customer even when you don't feel like it, even when they don't deserve it!
by: Gee
Published: (1999)

How to prosper as an interior designer a business and legal guide
by: Alderman
Published: (1997)

Defense requirements and resource allocation
by: White, Eston T., et al.
Published: (1982)

FROM MAIN STREET TO MALL : THE RISE AND FALL OF THE AMERICAN DEPARTMENT STORE /
by: Howard, Vicki, 1965-
Published: (2015)

Service Management and Marketing Principles : Competing in the Service Economy /
by: Kandampully, Jay, et al.
Published: (2024)

Marketing to the new majority strategies for a diverse world
by: Burgos, David, et al.
Published: (2011)

What customers value most
by: Brown lhStanley A

Turning lost customer into gold ... and the art of achieving zero defections
by: CannielhJoan Koob

Integrity and accountability in government homeland security and the Inspector General
by: Apaza, Carmen R.
Published: (2011)

Pelanggan adalah raja satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
by: Tschohl, John
Published: (1998)

No-nonsense marketing 101 practical ways to win and keep customers
by: Prushan
Published: (1997)

Navigating your career twenty-one of America's leading headhunters tell you how it's done
Published: (1998)

Will & vision How latecomers grow to dominate markets
by: TellislhGerard J

The Google story
by: Vise, David A.
Published: (2008)

War on peace the end of diplomacy and the decline of American influence
by: Farrow, Ronan 1987
Published: (2018)

Consumer behavior An applied approach
by: HannalhNessim

Customer service skills and concepts for business
by: Lucas
Published: (1996)

Planet google one company's audacious plan to organize everything we know
by: Stross
Published: (2008)

Online customer care applying today's technology to achieve world-class customer interaction
by: Cusack

Homeland security an introduction to principles and practice
by: Nemeth, Charles P. 1951- œe author
Published: (2017)

Cloose to the customer 25 management tips from the other side of the counter
by: DonnellylhJames H.

Marketing mistakes and successes
by: HartleylhRobert F

Business the sun way Secrets of a new economy megabrand
by: StaufferlhDavid

Cases in marketing of services an international collection
by: Meidan, Arthur 1936-
Published: (1993)

Using smart cards to gain market share
by: Haddad
Published: (2000)

Koleksi piagam pelanggan terbaik 1993
Published: (1993)