APA (7th ed.) Citation

Seybold & Marshak. (1998). Customers.com: How to create a profitable business strategy for the Internet and beyond. Random House Australia.

Chicago Style (17th ed.) Citation

Seybold and Marshak. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New Zealand: Random House Australia, 1998.

MLA (9th ed.) Citation

Seybold and Marshak. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. Random House Australia, 1998.

Warning: These citations may not always be 100% accurate.