The agenda what every business must do to dominate the decade
Introduces nine principles designed to take the re-tooled business to Phase II--continued growth and excellence.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
Crown Business
[2001]
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| Subjects: | |
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| 100 | 1 | |a Hammer, Michael |d 1948-2008 | |
| 245 | 1 | 4 | |a The agenda |b what every business must do to dominate the decade |c Michael Hammer |
| 264 | 1 | |a New York |b Crown Business |c [2001] | |
| 264 | 4 | |c ©2001 | |
| 300 | |a xv, 269 pages |c 24 cm | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediatred |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 400 | 0 | |a Michael Hammer | |
| 500 | |a Includes index | ||
| 505 | 0 | |a Get serious about business again : welcome to the customer economy -- Run your business for your customers : become ETDBW -- Give your customers what they really want : deliver MVA -- Put processes first : make high performance possible -- Create order where chaos reigns : systematize creativity -- Measure like you mean it : make measuring part of managing, not accounting -- Manage without structure : profit from the power ambiguity -- Focus on the final customer : turn distyribution chains into distribution communities -- Knock down your outer walls : collaborate wherever you can -- Extend your enterprise : integrate virtually, not vertically -- Make it happen : turn the agenda into action -- Prepare for a future you cannot predict : institutionalize a capacity for change | |
| 520 | |a Introduces nine principles designed to take the re-tooled business to Phase II--continued growth and excellence. | ||
| 650 | 0 | |a Organizational change | |
| 650 | 0 | |a Organizational effectiveness | |
| 650 | 0 | |a Consumer satisfaction | |
| 650 | 0 | |a Competition | |
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