Keen. (1995). Every manager's guide to information technology: A glossary of key terms and concepts for today's business leader (2nd ed.). Harvard business school.
Chicago Style (17th ed.) CitationKeen. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Boston: Harvard business school, 1995.
MLA (9th ed.) CitationKeen. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Harvard business school, 1995.
Warning: These citations may not always be 100% accurate.