Managing quality in the services sector
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Kogan page
1996
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| Subjects: | |
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| 008 | s1996 xxka bi 001 0 eng d | ||
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| 090 | |a HD9980.5 |b .A84 1996 | ||
| 100 | 1 | |a Asher, Mike | |
| 245 | 1 | 0 | |a Managing quality in the services sector |c Mike Asher |
| 260 | |a London |b Kogan page |c 1996 | ||
| 300 | |a 222 p. |b ill. |c 24 cm. | ||
| 504 | |a Includes bibliographical references and index | ||
| 650 | 0 | |a Service industries |x Management | |
| 650 | 0 | |a Service industries |x Quality control. | |
| 999 | |a vtls000007460 |c 7623 |d 7623 | ||