APA (7th ed.) Citation

Cook. (2000). Customer care: How to create an effective customer focus (3rd ed.). Kogan page.

Chicago Style (17th ed.) Citation

Cook. Customer Care: How to Create an Effective Customer Focus. 3rd ed. London: Kogan page, 2000.

MLA (9th ed.) Citation

Cook. Customer Care: How to Create an Effective Customer Focus. 3rd ed. Kogan page, 2000.

Warning: These citations may not always be 100% accurate.