Loyalty.com Customer relationship management in the new era of internet marketing

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Bibliographic Details
Main Author: NewelllhFrederick
Format: Book
Published: New YorklbMcGraw-Hilllc2000
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039 9 |y 200910081503  |z VLOAD 
090 0 0 |a HF 5415.1265.  |b N495 2000 
100 1 0 |a NewelllhFrederick 
245 1 0 |a Loyalty.com  |b Customer relationship management in the new era of internet marketing  |c By Frederick Newell 
260 0 0 |a New YorklbMcGraw-Hilllc2000 
300 |a xx, 325p.  |c 24cm 
500 0 0 |a Includes index 
650 0 0 |a Customer relations 
650 0 0 |a Internet marketing 
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