At your service calamities, catastrophes, and other curiosities of customer service
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| Main Author: | |
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| Format: | Book |
| Published: |
New York
John Wiley & Sons
1998
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| 100 | 1 | 0 | |a Becker |h Hal M |
| 245 | 1 | 0 | |a At your service |b calamities, catastrophes, and other curiosities of customer service |c Hal M.Becker |
| 260 | 0 | 0 | |a New York |b John Wiley & Sons |c 1998 |
| 300 | |a xxi,258p. |b ill. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a customer services |
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