A Study of customer satisfaction for Penang international airport and Sultan Abdul Halim airport towards facilities and services
Saved in:
| Main Author: | Muhammad Nor Salam Abu Hassan (Author) |
|---|---|
| Corporate Author: | Universiti Pertahanan Nasional Malaysia Fakulti Sains & Teknologi Pertahanan |
| Format: | Thesis Book |
| Language: | English |
| Published: |
Kuala Lumpur
Fakulti Sains & Teknologi Pertahanan, UPNM
2020
|
| Series: | Projek Sarjana Muda
Final Year Project Undergraduate Project |
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
The assessment on customers satisfaction on airport by using service quality and facilities dimensions at Sultan Mahmud Airport and Sultan Ismail Petra Airport
by: Mohd Aiman Asyraf Norashri
Published: (2020)
by: Mohd Aiman Asyraf Norashri
Published: (2020)
The assessment on customer satisfaction on airport by using service quality and facility dimension at Kuala Lumpur International Airport (KLIA) and Kuala Lumpur International Airport 2 (KLIA 2 )
by: Wan Nurudin Syauni Manan
Published: (2020)
by: Wan Nurudin Syauni Manan
Published: (2020)
Satisfaction of passengers' towards ferry at pangkalan Sultan Abdul Halim ferry terminal, Pulau Pinang
by: Nisa' Fatini Othman
Published: (2020)
by: Nisa' Fatini Othman
Published: (2020)
Assessment of customer satisfaction towards courier services quality during Pandemic Covid-19 in Penang
by: Muhamad Suhail Mohd Hisham
Published: (2022)
by: Muhamad Suhail Mohd Hisham
Published: (2022)
Customer satisfaction on the service quality towards poslaju Cheras
by: Nur Farahin Safrina Azman
Published: (2022)
by: Nur Farahin Safrina Azman
Published: (2022)
Customer satisfaction towards 7-Eleven service quality in TBS
by: Aida Nadhirah Yahaya
Published: (2022)
by: Aida Nadhirah Yahaya
Published: (2022)
Customer satisfaction towards J&T express in Kelantan
by: Daniel Iskandar Burhan
Published: (2022)
by: Daniel Iskandar Burhan
Published: (2022)
Customer satisfaction on KTM komuter service quality in Klang valley
by: Ismail Abu Seman
Published: (2020)
by: Ismail Abu Seman
Published: (2020)
Customer satisfaction towards online banking case study in Kuantan, Pahang
by: Daniel Lim Khai Chern
Published: (2022)
by: Daniel Lim Khai Chern
Published: (2022)
The assessment of service quality and customer satisfaction on MRT
by: Muhammad Zaki Kadis
Published: (2020)
by: Muhammad Zaki Kadis
Published: (2020)
The customer satisfaction on courier services at Damansara Damai
by: Nazatul Najihah Muhammad Sani
Published: (2020)
by: Nazatul Najihah Muhammad Sani
Published: (2020)
Airport
by: Helmi Effendy
Published: (2016)
by: Helmi Effendy
Published: (2016)
A study of customer satisfaction on pos laju quality service in klang valley
by: Nor'ain Fitriyah Abu Said
Published: (2021)
by: Nor'ain Fitriyah Abu Said
Published: (2021)
Customer satisfaction on service quality toward public transport BRT sunway line
by: Mohd Shafiq Ismail
Published: (2020)
by: Mohd Shafiq Ismail
Published: (2020)
Customer satisfaction towards online food delivery services in Batang Kali, Selangor
by: Mohamad Shuhaimi Azeman
Published: (2022)
by: Mohamad Shuhaimi Azeman
Published: (2022)
An assessment of customer satisfaction in the e-hailing services in KL
by: Tang, Clement Qi Zhi
Published: (2020)
by: Tang, Clement Qi Zhi
Published: (2020)
An assessment of customer satisfaction toward customer waiting area in Terminal Bersepadu Selatan
by: Lay Zhan Yang
Published: (2020)
by: Lay Zhan Yang
Published: (2020)
A study of customer satisfaction towards J&T express service in Tasik Sri Permaisuri branch
by: Norsyahira Alia Deraman
Published: (2020)
by: Norsyahira Alia Deraman
Published: (2020)
A study of satisfaction level towards grab service among customers in Terminal Bersepadu Selatan
by: Muhamad Hulaif Mohd Hashim
Published: (2020)
by: Muhamad Hulaif Mohd Hashim
Published: (2020)
Passengger satisfaction towards KLIA2 quality of service
by: Yasyca Moi Mensun
by: Yasyca Moi Mensun
A study on customers satisfaction towards services provided by agencies at urban transformation centre (UTC) in Kuala Lumpur
by: Azrul Syahmi Abdull Aziz
Published: (2020)
by: Azrul Syahmi Abdull Aziz
Published: (2020)
A study of satisfaction facilities on MRT station toward users case study in Taman Mutiara
by: Muhammad Hafizi Kamarudin
Published: (2020)
by: Muhammad Hafizi Kamarudin
Published: (2020)
Airport operations
by: Ashford, Norman
Published: (1997)
by: Ashford, Norman
Published: (1997)
Airport builders
by: Binney, Marcus
Published: (1999)
by: Binney, Marcus
Published: (1999)
Regional airports
by: C.A. Brebbia
by: C.A. Brebbia
Effects of Covid 19 towards Penang Port's operations
by: Rachael Mariappan
Published: (2022)
by: Rachael Mariappan
Published: (2022)
Assessment of customer satisfaction with grabcar services quality in the Alor Setar Kedah area
by: Muhammad Khairi Amri Halmie
Published: (2022)
by: Muhammad Khairi Amri Halmie
Published: (2022)
Customer satisfaction toward using food panda delivery services during movement control order (MCO) in Klang Valley
by: Azmawati Haron
Published: (2022)
by: Azmawati Haron
Published: (2022)
Airport Behind the scenes of commercial civiation
by: SharpelhMichael
by: SharpelhMichael
A study on customers satisfaction and preference toward ticket purchasing at KTMB, KL Sentral
by: Mohammad Nadzirul Farhan Che Mohd Nazri
by: Mohammad Nadzirul Farhan Che Mohd Nazri
Challenges during pandemic Covid-19 towards Penang port
by: Mohamad Syamim Afiq Mohd Azlan
Published: (2022)
by: Mohamad Syamim Afiq Mohd Azlan
Published: (2022)
A study on customers satisfaction and preference toward ticket purchasing systems at KTMB, KL Sentral
by: Mohammad Nadzirul Farhan Che Mohd Nazri
Published: (2020)
by: Mohammad Nadzirul Farhan Che Mohd Nazri
Published: (2020)
Airport engineering planning, design, and development of 21st century airports
by: Ashford, Norman, et al.
Published: (2011)
by: Ashford, Norman, et al.
Published: (2011)
A study of customer satisfaction on the quality service at North-South Expressways Central Link (ELITE)
by: Muhammad Izz Mirza Md Yazid
Published: (2020)
by: Muhammad Izz Mirza Md Yazid
Published: (2020)
Marine transport contributions towards Penang tourism from year 2015 to 2020
by: Keertana Naachiyaar Ganeson
Published: (2022)
by: Keertana Naachiyaar Ganeson
Published: (2022)
Factors influencing customer satisfaction towards online shopping during pandemic Covid-19 in Kota Bharu Kelantan
by: Nur Amira Nabila Muhammed
Published: (2022)
by: Nur Amira Nabila Muhammed
Published: (2022)
Factors influencing customer satisfaction in using "SHOPEE" online shopping environment among the young adults in Perak
by: Maziz Syazieman Izat Mohd Sabri
Published: (2022)
by: Maziz Syazieman Izat Mohd Sabri
Published: (2022)
Asian airlines & airports
Airport planning and management
by: Wells
Published: (2004)
by: Wells
Published: (2004)
Aviation and airport security
by: Kathleen Sweet
by: Kathleen Sweet
Similar Items
-
The assessment on customers satisfaction on airport by using service quality and facilities dimensions at Sultan Mahmud Airport and Sultan Ismail Petra Airport
by: Mohd Aiman Asyraf Norashri
Published: (2020) -
The assessment on customer satisfaction on airport by using service quality and facility dimension at Kuala Lumpur International Airport (KLIA) and Kuala Lumpur International Airport 2 (KLIA 2 )
by: Wan Nurudin Syauni Manan
Published: (2020) -
Satisfaction of passengers' towards ferry at pangkalan Sultan Abdul Halim ferry terminal, Pulau Pinang
by: Nisa' Fatini Othman
Published: (2020) -
Assessment of customer satisfaction towards courier services quality during Pandemic Covid-19 in Penang
by: Muhamad Suhail Mohd Hisham
Published: (2022) -
Customer satisfaction on the service quality towards poslaju Cheras
by: Nur Farahin Safrina Azman
Published: (2022)