Cloose to the customer 25 management tips from the other side of the counter
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| Format: | Book |
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New YorklbMcGraw-Hilllc1992
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| 003 | MY-KLNDU | ||
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| 035 | |a 0000010664 | ||
| 039 | 9 | |y 200910081500 |z VLOAD | |
| 090 | 0 | 0 | |a HF 5415.5. |b D65 1992 |
| 100 | 1 | 0 | |a DonnellylhJames H. |
| 245 | 1 | 0 | |a Cloose to the customer |b 25 management tips from the other side of the counter |c James H. Donnelly Jr. |
| 260 | 0 | 0 | |a New YorklbMcGraw-Hilllc1992 |
| 300 | |a x, 214p |c 20cm | ||
| 650 | 0 | 0 | |a Customer service |x Management |
| 650 | 0 | 0 | |a Consumer satisfaction (et:al) |
| 999 | |a vtls000008653 |c 8828 |d 8828 | ||