Quality management handbook

Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality p...

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Bibliographic Details
Other Authors: Kimber, Raymond J., Grenier, Robert W., Heldt, John Jourdan
Format: Book
Language:English
Published: New York, NY Marcel Dekker 1997
Edition:2nd ed., rev. and expanded
Series:Quality and reliability 53
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Summary:Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters
Physical Description:xv, 823p. ill. 26 cm.
Bibliography:Includes bibliographical references and index
ISBN:0824793560