APA (7th ed.) Citation

Gemmel, P., Looy, B. v., & Dierdonck, R. v. (2013). Services management: An integrated approach (Third edition.). Pearson.

Chicago Style (17th ed.) Citation

Gemmel, Paul, Bart van Looy, and Rolan van Dierdonck. Services Management: An Integrated Approach. Third edition. Harlow, England: Pearson, 2013.

MLA (9th ed.) Citation

Gemmel, Paul, et al. Services Management: An Integrated Approach. Third edition. Pearson, 2013.

Warning: These citations may not always be 100% accurate.