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Kekok bagaimana untuk mendengar, memahami dan memberi respons apabila perlu

Kadangkala, apabila kawan datang kepada kita untuk meluahkan, timbul perasaan serba salah dalam diri; "Aku patut buat apa ni?" Diam salah, cakap pun salah. Risau nanti tersalah respons. Kekok betul. Sebenarnya, bilakah waktu yang sesuai untuk kita memberi respons? Adakah cukup dengan hanya...

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Bibliographic Details
Main Author:	Akif Basri (Author)
Other Authors:	Nur Izzaidah Abdull Zubi (Editor), Hijaz Jamal (Editor)
Format:	Book
Language:	Malay
Published:	Kajang, Selangor Iman Publication Sdn Bhd 2021
Subjects:	Communication Listening Oral communication Conduct of life
Tags:	Add Tag No Tags, Be the first to tag this record!

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