One size fits one Building relationships one customer and one employee at a time
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
New YorklbJohn wiley & sons,inclc1999
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| Edition: | 2nd ed. |
| Subjects: | |
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| Item Description: | Includes index |
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| Physical Description: | xiii, 321p. 24cm |
| ISBN: | 0471331678 |