Cloose to the customer 25 management tips from the other side of the counter
by: DonnellylhJames H.

The customer is CEO how to measure what your customers want -and make sure they get it
by: Massnick
Published: (1997)

Human sigma managing the employee-customer encounter
by: Fleming
Published: (2007)

Enterprise one to one tools for competing in the interactive age
by: Peppers
Published: (1997)

World-class customer satisfaction
by: Barsky
Published: (1995)

Customer service Career success through customer satisfaction
by: TimmlhPaul R

Tales of knock your socks of service inspiring stories of outstanding customer service
by: Anderson
Published: (1997)

The Lead Ladder turn strangers into clients,one step at a time
by: Schaller
Published: (2007)

Handbook of customer satisfaction measurement
by: Hill
Published: (1996)

Buying styles simple lessons in selling the way your customer buys /
by: Wilkinson, Michael, 1957-
Published: (2009)

The truth about what customers really want
by: Solomon, Michael R.
Published: (2009)

Dealing with customer complaints
by: Williams
Published: (1996)

The customer success professional's handbook how to thrive in one of the world's fastest growing careers-while driving growth for your company
by: Vaidyanathan, Ashvin 1980, et al.
Published: (2020)

Creating the customer-driven car company
by: Ludvigsen
Published: (1996)

Consumers and services
by: Gabbott
Published: (1998)

Customer first a strategy quality service
by: Walker
Published: (1990)

Customers that count how to build living relationships with your most valuable customers
by: Cram, Tony
Published: (2001)

Membudayakan penggunaan lestari
Published: (2013)

Membudayakan penggunaan lestari
Published: (2013)

Essentials of CRM a guide to customer relationship management
by: Bergeron lhBryan P.

Perlakuan pengguna
by: Nabsiah Abdul Wahid
Published: (2000)

Consumer research postcards from the edge
Published: (1997)

Perlakuan pengguna
by: Nabsiah Abdul Wahid
Published: (1999)

Consumer behavior Buying, having, and being
by: SolomonlhMichael R.

DINAMIKA PENGGUNA TUA Cabaran Kepenggunaan Malaysia Negara Maju JARIAH MASUD, ZUMILAH ZAINALALUDIN
by: Jariah Masud
Published: (2018)

Customer relationship marketing get to know your customers and win their loyalty
by: Stone, Merlin 1948-
Published: (2000)

Organizational behavior improving performance and commitment in the workplace
by: Colquitt
Published: (2009)

Organizational behavior improving performance and commitment in the workplace
by: Colquitt, Jason, et al.
Published: (2013)

The loyalty link how loyal employees create loyal customer
by: McCarthy
Published: (1997)

Web rules how the Internet is changing the way consumers make choices
by: Murphy, Tom 1953-
Published: (2000)

Information masters secrets of the customer race
by: McKean
Published: (1999)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits
by: Goodman, John A., et al.
Published: (2019)

Communicating with customers
by: Eunson, Baden
Published: (1995)

Loyalty.com Customer relationship management in the new era of internet marketing
by: NewelllhFrederick

At your service calamities, catastrophes, and other curiosities of customer service
by: Becker
Published: (1998)

The customer success economy why every aspect of your business model needs a paradigm shift
by: Mehta, Nick 1977-, et al.
Published: (2020)