Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (Eleventh edition.). Cengage Learning.
Chicago Style (17th ed.) CitationEvans, J. R., and William M. Lindsay. Managing for Quality and Performance Excellence. Eleventh edition. Boston, MA, USA: Cengage Learning, 2020.
MLA (9th ed.) CitationEvans, J. R., and William M. Lindsay. Managing for Quality and Performance Excellence. Eleventh edition. Cengage Learning, 2020.
Warning: These citations may not always be 100% accurate.