Shortle, J. F., Thompson, J. M., Gross, D., & Harris, C. M. (2018). Fundamentals of queueing theory (Fifth edition.). John Wiley & Sons, Inc..
Chicago Style (17th ed.) CitationShortle, John F., James M. Thompson, Donald Gross, and Carl M. Harris. Fundamentals of Queueing Theory. Fifth edition. Hoboken: John Wiley & Sons, Inc., 2018.
MLA (9th ed.) CitationShortle, John F., et al. Fundamentals of Queueing Theory. Fifth edition. John Wiley & Sons, Inc., 2018.
Warning: These citations may not always be 100% accurate.