151 quick ideas to deal with difficult people

Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.

Saved in:
Bibliographic Details
Main Author: Mason-Draffen, Carrie (Author)
Format: Book
Language:English
Published: Petaling Jaya Advantage Quest Publications 2008
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
Call Number :HF 5549.5.E42

MARC

LEADER 00000nam a2200000 c 4500
001 95155
003 MY-KLNDU
005 20241220004306.0
008 230621 2008 my 001 0 eng d
020 |a 9789833830572 (pbk) 
020 |a 9833830579 (pbk) 
039 9 |a 202401220901  |b rafizah  |y 202306211048  |z zubir 
040 |a MY-KlNDU  |b eng  |c MY-KlNDU  |e rda 
050 |a HF 5549.5.E42 
090 |a HF 5549.5.E42  |b M37 2008 
100 1 |a Mason-Draffen, Carrie  |e author 
245 1 0 |a 151 quick ideas to deal with difficult people  |c Carrie Mason-Draffen 
246 3 |a One hundred fifty one quick ideas to deal with difficult people 
264 1 |a Petaling Jaya  |b Advantage Quest Publications  |c 2008 
300 |a 187 pages  |c 21 cm 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
500 |a Includes index 
520 |a Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict. 
592 |c Gift & donation 
650 0 |a Problem employees 
650 0 |a Conflict management 
650 0 |a Personnel management 
999 |a vtls000105572  |c 95155  |d 95155