Super service Seven keys to delivering...they don't deserve it
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| Format: | Book |
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New YorklbMcgraw-Hilllc1999
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| 090 | 0 | 0 | |a HF5415.5 |b G44 1999 |
| 100 | 1 | 0 | |a GeelhJeff |
| 245 | 1 | 0 | |a Super service |b Seven keys to delivering...they don't deserve it |c Jeff Gee, Val Gee |
| 260 | 0 | 0 | |a New YorklbMcgraw-Hilllc1999 |
| 300 | |a xi,147p. |b ill. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a customer services |
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