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Service science,management and engineering theory and applications

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The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the l...

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Bibliographic Details
Main Author: Xiong, Gang
Format: Book
Language:English
Published: Amsterdam [Hangzhou, China] Elsevier/Academic Press ; Zhejiang University Press 2012
Series:Intelligent systems series
Subjects:
Engineering services marketing
service industries
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