The SAGE handbook of conflict communication

"This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with e...

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Bibliographic Details
Other Authors: Oetzel, John G (Editor), Ting-Toomey, Stella (Editor)
Format: Book
Language:English
Published: Thousand Oaks Sage Publications 2013
Edition:2nd edition
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Table of Contents:
  • Preface
  • Acknowledgments / John G. Oetzel and Stella Ting-Toomey
  • Definitions and approaches to conflict and communication / Linda L. Putnam
  • Quantitative methods for conflict communication research / Edward L. Fink and Deborah A. Cai, with Qi Wang
  • Qualitative research on communication and conflict / Min Jiang and Patrice M. Buzzanell
  • Interpersonal conflict
  • Introduction to interpersonal conflict / Stella Ting-Toomey and John G. Oetzel
  • Emotion and communication in conflict interaction / Laura K. Guerrero
  • Social cognition and conflict / Michael E. Roloff and Courtney N. Wright
  • Conflict in dating and marital relationships / John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart
  • Intimate partner violence / Brian H. Spitzberg
  • Family conflict communication / Ascan Koerner
  • It happens in real life : the complexities of conflict and mental health within families / Keri Bolton Oetzel
  • Managing conflict in a competent manner : a mindful look at events that matter / Daniel J. Canary, Sandra G. Lakey, and Alan L. Sillars
  • Organizational conflict
  • Introduction to organizational conflict / John G. Oetzel and Stella Ting-Toomey
  • Negotiation / Brosh M. Teucher, Jeanne M. Brett, and Brian C. Gunia
  • Perspectives on workgroup conflict and communication / Johny T. Garner and Marshall Scott Poole
  • Conflict motivations and tactics of targets, bystanders, and bullies :
  • A thrice-told tale of workplace bullying / Pamela Lutgen-Sandvik and Courtney Vail Fletcher
  • Work-life conflict / Erika L. Kirby, Stacey M.B. Wieland, and M. Chad McBride
  • Building constructive conflict communities through conflict resolution education / Tricia S. Jones
  • Conflict management in health care settings / Jessica Katz Jameson and Kelly Fudge Albada
  • Systems within systems : law, management, and participation-based conflict management systems within organizations / Kirstie McAllum and Mary Simpson
  • Community
  • Introduction to community conflict / John G. Oetzel and Stella Ting-Toomey
  • Community conflict, ethics, and civic engagement / George Cheney, Gary Beck, and Rebecca J. Cline
  • Environmental conflict communication / Tarla Rai Peterson and Andrea Marie Feldpausch-Parker
  • Trust in community?academic research partnerships : increasing the consciousness of conflict and trust development / Julie E. Lucero and Nina B. Wallerstein
  • Religion and conflict : an emerging field of inquiry / Stephen M. Croucher
  • Moral conflict and transcendent communication / Stephen W. Littlejohn and Kristen L. Cole
  • Communities, conflict, and the design of dialogic conversations / J. Kevin Barge and Dorothy C. Andreas
  • Intercultural/international conflict
  • Introduction to intercultural/international conflict / Stella Ting-Toomey and John G. Oetzel
  • The identity factor in intercultural conflict / Young Yun Kim
  • Interracial and interethnic conflict and communication in the united states / Mark P. Orbe, Melodi A. Everett, Angela L. Putman
  • Intercultural and intergroup conflict resolution : nonviolence and middle way approaches / Tenzin Dorjee
  • Conflict in the global workplace / Cynthia Stohl, Robert M. McCann, and Hassan Abu Bakar
  • Building cultures of peace : the role of intergroup dialogue / Benjamin J. Broome
  • Culture-based situational conflict model : an update and expansion / Stella Ting-Toomey and John G. Oetzel
  • Transforming intercultural conflict through the context of relationship / Beth Fisher-Yoshida
  • Conclusion
  • Conflict communication in contexts : organizing themes and future directions / John J. Oetzel, Stella Ting-Toomey, and Willow J. Anderson
  • About the editors
  • About the contributors.