Developing assertiveness skills for health and social care professionals

This highly practical guide, and its companion volume Developing Leadership Skills for Health and Social Care Professionals is a tool for all health and social care professionals wanting to develop relationships with their colleagues, patients and clients including clinicians, practice managers, nur...

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Bibliographic Details
Main Author: Phillips, Annie (Author)
Format: Book
Language:English
Published: London, UK Radcliffe Publishing © 2013
Subjects:
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Call Number :med W 21 .P45 2013

MARC

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020 |a 9781846199776 (pbk.) 
020 |a 1846199778 (pbk.) 
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040 |a UPNM  |b eng  |c UPNM  |e rda 
060 |a W 21 
090 |a med W 21  |b .P45 2013 
100 1 |a Phillips, Annie  |e author 
245 1 0 |a Developing assertiveness skills for health and social care professionals  |c Annie Phillips, foreword by Pam Enderby 
264 1 |a London, UK  |b Radcliffe Publishing  |c © 2013 
300 |a vi, 294 pages  |b illustrations  |c 25 cm 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
504 |a Includes bibliographical references and index 
505 0 |a Section 1. Assertiveness skills -- The importance of being assertive -- Women and assertiveness -- How to be assertive -- Putting your ideas into practice -- Section 2. Assertiveness in practice -- Feelings -- Dealing with criticism -- Making and refusing requests -- Negotiation -- Preventing and resolving conflict -- Section 3. Clinical challenges -- Setting the boundaries -- Developing reflective thinking -- Putting it into practice for the patient -- Breaking unwelcome news -- Boundaries in clinical work -- Section 4. Applying assertiveness skills -- Your personal development plan -- Goal setting and supporting change 
520 |a This highly practical guide, and its companion volume Developing Leadership Skills for Health and Social Care Professionals is a tool for all health and social care professionals wanting to develop relationships with their colleagues, patients and clients including clinicians, practice managers, nurses, midwives, general practitioners, therapists, doctors, dieticians, psychological therapists, paramedics and health visitors 
592 |a IN 16293  |b 28/11/2014  |c RM 205.26  |h INTRABAKTI 
650 0 |a Assertiveness training 
650 0 |a Medical personnel  |x Training of 
650 0 |a Medical personnel  |x Psychology 
650 1 2 |a Assertiveness 
650 2 2 |a Inservice Training 
650 2 2 |a Health Personnel  |x education 
700 1 |a Enderby, Pamela M.  |q (Pamela Mary)  |d 1949-  |e writer of supplementary textual content 
999 |a vtls000053221  |c 99118  |d 99118