Total quality management
This book examines, with illustrations and examples topics like quality leadership through commitment, how to establish a quality programme, cost of quality concept etc. This volume is evolved out of research, teaching and consulting experience in the area of quality management.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Kuala Lumpur
Golden Books Centre Sdn. Bhd.
1999
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| Subjects: | |
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| Summary: | This book examines, with illustrations and examples topics like quality leadership through commitment, how to establish a quality programme, cost of quality concept etc. This volume is evolved out of research, teaching and consulting experience in the area of quality management. |
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| Item Description: | Includes index |
| Physical Description: | iii, 328 pages illustrations 22 cm |
| ISBN: | 9837203900 |