The new knowledge workers
The book is a cross-cultural, comparative study of American and European high-tech workplaces that addresses the issues currently of interest to both Academia and to practice and provides a rare international comparison of organizations from both sides of the Atlantic. Its conclusions shed new light...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Cheltenham, UK
Edward Elgar
2012
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| Series: | New horizons in management
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| Subjects: | |
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Table of Contents:
- 1. Outline of the research project
- High-tech companies
- The high-tech industry in Poland and the US
- The research area
- 2. Work
- The history of the meaning of work
- The contemporary approach to work
- 3. Knowledge-intensive organizations
- The meaning of the "knowledge-intensive company"
- The IT revolution
- 4. Knowledge workers
- Professional roles
- White-collar workers
- Professionals
- Engineers
- 5. Research methods and the organization studied
- Paradigm
- Research metaphors
- Research methods
- The research problem
- Characteristics of the organizations under study
- 6. Modern bureaucracies
- Introduction
- Post-bureaucracy
- Bureaucracy in the high-tech environment
- 7. High time in high-tech
- Work time
- Outsourcing and time poverty
- 8. Trust in knowledge work
- Introduction
- Distrust in high-tech
- Trust as a network base
- Trust capital
- 9. Pleasure, motivation and identity in knowledge work
- Boredom vs. fun
- Job security
- Knowledge exchange
- Motivation and identity of knowledge workers
- 10. Summary
- The era of ideology
- Managing creative work: X = Y?
- Conclusions