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    Service quality in practice a handbook for practitioners by Murphy, John A. (John Augustine)

    Published 1993
    Book
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    Electrical power systems quality by Dugan, Roger C., McGranaghan, M. F., Santoso, Surya, Beaty, H. Wayne

    Published 2012
    Book
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    Six Sigma case studies with Minitab by Pochampally, Kishore K., Gupta, Surendra M.

    Published 2014
    Book
  7. 7

    Design solutions for improving website quality and effectiveness

    Published 2016
    Book
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    Creating quality process design for results by Kolarik

    Published 1999
    Book
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    Quality management for organizations using lean six sigma techniques by Jones, Erick C.

    Published 2014
    Book
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    Quality improvement through planned experimentation by Moen, Ronald D.

    Published 1998
    Book
  14. 14

    Principles of quality costs principles,implementation,and use by Campanella lhJack

    Published 1995
    Book
  15. 15

    What every engineer should know about quality control by PyzdeklhThomas

    Book
  16. 16

    101 good ideas how to improve just about any process

    Published 1998
    Book
  17. 17

    The ISO 9000 handbook by lh

    Book
  18. 18

    The ACE client guide

    Published 1999
    Book
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