Empowering people at work by Foy, Nancy

Table of Contents: “…-- Bridging the hypocrisy gap -- Delayering and downsizing -- Don't disempower the middle! -- Don't castrate supervisors -- Empowering through the networks -- Empowering starts with listening -- Team meetings without Bumf -- Performance measures -- Training for empowerment -- The survey as organisational tin-opener -- Empowerment in action -- IBM: high-tech empowerment for tough times the market as framework -- BT: doing more with less -- Resources for empowering…”