Information masters secrets of the customer race by McKean

Subjects: “…Customer relations…”

The customer success economy why every aspect of your business model needs a paradigm shift by Mehta, Nick 1977-, Pickens, Allison

Subjects: “…Customer relations…”

Creating customer delight the how and why of CRM by Seth 1958-

Subjects: “…Customer relations management…”

Essentials of CRM a guide to customer relationship management by Bergeron lhBryan P.

Subjects: “…Customer relations management…”

The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first by ThompsonlhHarvey

Subjects: “…Customer relations…”

Customer relationship marketing get to know your customers and win their loyalty by Stone, Merlin 1948-

Subjects: “…Customer relations…”

Loyaty.Com customer relationship management in the new era of internet marketing by Newell lhFrederick

Subjects: “…Customer relations…”

The loyalty link how loyal employees create loyal customer by McCarthy

Subjects: “…Customer relations…”

Net gain expanding markets through virtual communities by Hagel

Subjects: “…Customer relations…”

Super service seven keys to delivering great customer even when you don't feel like it, even when they don't deserve it! by Gee

Subjects: “…Customer relations…”

E.Business readiness A customer focused framework by CraiglhJames

Subjects: “…Customer relations…”

Loyalty.com Customer relationship management in the new era of internet marketing by NewelllhFrederick

Subjects: “…Customer relations…”

At your service calamities, catastrophes, and other curiosities of customer service by Becker

Subjects: “…Customer relations…”

The art of client service the classic guide by Solomon, Robert

Subjects: “…Customer relations…”

One size fits one Building relationships one customer and one employee at a time by HeillhGary

Subjects: “…Customer relations…”

Super service Seven keys to delivering...they don't deserve it by GeelhJeff

Subjects: “…Customer relations…”

Strategic customer care an evolutionary approach to increasing customer value and profitability by BrownlhStanley A.

Subjects: “…Customer relations…”

Principles of customer relationship management by Baran 1945-

Subjects: “…Customer relations management…”

Implementing CRM from technology to knowledge by Finnegan

Subjects: “…Customer relations management…”

101 activities for delivering knock your socks off service by Thomas, Ann, 1951-

Subjects: “…Customer relations management.…”
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