Search Results - "Customer relations management"

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  1. 1
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    Creating customer delight the how and why of CRM by Seth 1958-

    Published 2005
    Subjects: “…Customer relations management…”
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  2. 2
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    Essentials of CRM a guide to customer relationship management by Bergeron lhBryan P.

    Subjects: “…Customer relations management…”
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  3. 3
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    Principles of customer relationship management by Baran 1945-

    Published 2008
    Subjects: “…Customer relations management…”
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  4. 4
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    Implementing CRM from technology to knowledge by Finnegan

    Published 2007
    Subjects: “…Customer relations management…”
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  5. 5
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    101 activities for delivering knock your socks off service by Thomas, Ann, 1951-

    Published 2009
    Subjects: “…Customer relations management.…”
    NetLibrary
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  6. 6
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    Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits by Goodman, John A., Broetzmann, Scott M.

    Published 2019
    Subjects: “…Customer relations management…”
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  7. 7
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    What customers really want how to bridge the gap between what your organization offers and what yours client crav by McKain

    Published 2005
    Subjects: “…Customer relations management…”
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