Strategy and defence planning meeting the challenge of uncertainty by Gray, Colin S.

Perspectives on strategy by Gray, Colin S.

Macroeconomics and the Australian economy recent performance and challenges of the 1990s by Rogers, Colin

The strategy bridge theory for practice by Gray, Colin S.

Another bloody century future warfare by Gray, Colin S.

Wisdom of the CEOlh29 global leaders tackle today's most pressing business challenges by Dauphinais

THE SURVIVAL HANDBOOK ESSENTIAL SKILLS FOR OUTDOOR ADVENTURE by Towell, Colin

Wisdom of the CEO 29 global leaders tackle today's most pressing business challenges by Dauphinais

Distinguishing disability parents, privilege, and special education / by Ong-Dean, Colin

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Early onset scoliosis a comprehensive guide from the Oxford meetings

Green information technology a sustainable approach

Karl Mannheim and the legacy of Max Weber retrieving a research programme / by Kettler, David

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Planning beyond 2000

Table of Contents: “…/ Dave Shaw -- Urban Crisis: New Policies for the Next Century / Rob Atkinson -- Planning and the Housing System / Colin Jones, Craig Watkins -- The Implications of the 'New Managerialism' for Planning in the Millennium / Rob Imrie -- Reasserting Town Planning: Challenging the Representation and Image of the Planning Profession / Mark Tewdwr-Jones -- Transport Policy / Julian Hine -- Local Economic Development / Colin C. …”

Manufacturing organization and management / Harold T. Amrine ... [et al.]

Security studies an introduction /

Table of Contents: “…Weiss and Danielle Zach Kalbacher "Part 4: Contemporary Challenges 23. International Arms Trade "William D. …”
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The liberal way of war legal perspectives

Table of Contents: “…Shaw -- Islam as a religion of peace: an articulated reply to terrorism / Anicée Van Engeland -- Islamic law after the Arab spring: the challenges of Islamism and modernity / John Strawson -- Afterword: A liberal way to war? …”

Oppositional discourses and democracies

Table of Contents: “…Introduction / Michael Huspek -- State ideology and oppositional discourses: conceptual and methodological issues / Peter Jones and Chik Collins -- Ideology, discourse, and moral economy: consulting the people of North Manchester / Colin Barker -- Where state power and opposition collide: discourses of labor protest in a new market economy / Charles Woolfson -- Challenging new laws with old values: indigenous resistence to state "enforcement" of children's rights in Ghana / Janice Windborne -- State power and the reconstitution of parental rights in U.S. child custody mediation / Lynn Comerford -- Weaving and unweaving the rights of public woman: the case of telephone operators at the turn of the twentieth century / Jane S. …”
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Digital transformation and its role in progressing the relationship between states and their citizens

Human resources and development in the Arabian Gulf

Table of Contents: “…Mankind and development in the UAE / Sheikh Saif bin Zayed Al Nahyan ; The challenges of identity and citizenship in the Gulf Region / Turki Al-Faisal ; The role of the GCC in supporting human development / Abdulrahman bin Hamad Al-Attiyah ; Development, security and stability / Sheikh Ahmed bin Tahnoon Al Nahyan -- Challenges to human development in the region / Adil Abdulatif -- The challenges of human capital investment in the GCC / Abdulkhaleq Abdullah -- The role of human resources investment in GCC development / Mohammed Abdul Rahman Al-Asoomi -- Future requirements of the Gulf labor market / Baqer Al-Naijar -- Future requirements of the Gulf labor market : the Saudi model / Abdul-Wahid Khaled Al-Humayd -- The role of expatriate workers in supporting GCC economic development / Hector Morada -- GCC human resource development and organizational reform : HR empowerment and utilization in Oman and Saudi Arabia / Khalid Othman Al-Yahya -- Challenges facing workforce nationalization in the Gulf / Khalid Al-Khazraji -- Demographics and human development in the Gulf / Neil Partrick -- Education : keeping up with the needs of development / Sally Findlow -- Regionalism and the Gulf countries / Uri Dadush -- Regional strategic dynamics and the GCC's shifting fortunes : the oil boom years, the global financial crisis and beyond / James A. …”

Gower handbook of customer service

Table of Contents: “…Weiser -- Public service sector standards / Merlin Stone, Ros Gardner -- Culture: the prime differentiator / Christine Barclay -- Service as a cross-functional responsibility / Laurie Young -- Roles, not jobs / Paul Chapman -- Quality as a mind-set / Tony Bendell, Roger Penson -- Using control groups / Peter Murley -- Internal service for internal customers / Howard Kendall -- Learning from successful companies / Jane Carroll -- Selection, not recruitment / Stephanie Craig -- Incentivizing success / Peter Murley -- The training journey / David Harris -- Using telephone techniques / Mary Ann Moran -- Accreditation / Elizabeth Harris -- Empowerment / Colin Apthorp -- Teamwork - the FedEx experience / Thomas O'Hearn -- The call-centre concept / Eve Carwardine -- Harnessing new technology / Martin Meikle-Small -- Toll-free and local charge rate services / Jamie Clyde -- Meeting the fulfilment challenge / Peter Hardingham -- Forecasting volume in a call centre / Peter Murley…”