Gardner's art through the ages a concise global history by Kleiner, Fred S.

Microwave radar and radiometric remote sensing by Ulaby, Fawwaz T. (Fawwaz Tayssir) 1943-, Long, David G. (David Gardner) 1958-, Blackwell, William J., Elachi, Charles, Fung, Adrian K., Ruf, Chris, Sarabandi, Kamal, Zebker, Howard A., Van Zyl, Jakob 1967-

Platoon

The Jossey-Bass reader on educational leadership

Table of Contents: “…Senge -- The Nature of Leadership / John W. Gardner -- The Unheroic Side of Leadership / Jerome T. …”

The Jossey-Bass reader on educational leadership

Table of Contents: “…Senge -- The Nature of Leadership / John W. Gardner -- The Unheroic Side of Leadership / Jerome T. …”

Gower handbook of customer service

Table of Contents: “…Weiser -- Public service sector standards / Merlin Stone, Ros Gardner -- Culture: the prime differentiator / Christine Barclay -- Service as a cross-functional responsibility / Laurie Young -- Roles, not jobs / Paul Chapman -- Quality as a mind-set / Tony Bendell, Roger Penson -- Using control groups / Peter Murley -- Internal service for internal customers / Howard Kendall -- Learning from successful companies / Jane Carroll -- Selection, not recruitment / Stephanie Craig -- Incentivizing success / Peter Murley -- The training journey / David Harris -- Using telephone techniques / Mary Ann Moran -- Accreditation / Elizabeth Harris -- Empowerment / Colin Apthorp -- Teamwork - the FedEx experience / Thomas O'Hearn -- The call-centre concept / Eve Carwardine -- Harnessing new technology / Martin Meikle-Small -- Toll-free and local charge rate services / Jamie Clyde -- Meeting the fulfilment challenge / Peter Hardingham -- Forecasting volume in a call centre / Peter Murley…”

Emergency medicine procedures

Bridge management 3 inspection, maintenance, assessment, and repair

Table of Contents: “…Jones -- Design of innovative concrete bridges for South China / D. Collings -- Evolution of bridge maintenance management systems / P. …”