Mary Jane-Her Visit by Judson, Clara Ingram, 1879-1960

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Mary Jane: Her Book by Judson, Clara Ingram, 1879-1960

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Mary Jane's City Home by Judson, Clara Ingram, 1879-1960

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Heroines of Service Mary Lyon, Alice Freeman Palmer, Clara Barton, Frances Willard, Julia Ward Howe, Anna Shaw, Mary Antin, Alice C.... by Parkman, Mary Rosetta

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Women, education, and agency, 1600-2000

Table of Contents: “…Women, education, and agency, 1600-2000: an historical perspective / Sarah Jane Aiston -- Self-tuition and the intellectual achievement of early modern women: Anna Maria van Schurman (1607-1678) / Barbara Bulckaert -- Women and agency: the educational legacy of Mary Wollstonecraft / Joyce Senders Pedersen -- Scientific women: their contribution to culture in England in the late eighteenth and nineteenth centuries / Ruth Watts -- Ramabai and Rokeya: the history of gendered social capital in India / Barnita Bagchi -- Russian women in European universities, 1864-1900 / Marianna Muravyeva -- "Knowledge as the necessary food of the mind": Charlotte Mason's philosophy of education / Stephanie Spencer -- A woman's challenge: the voice of �S�ukufe Nihal in the modernisation of Turkey / Aynur Soydan Erdemir -- Femininity and mathematics at Cambridge circa 1900 / Claire Jones -- Thinking women: international education for peace and equality, 1918-1930 / Katherine Storr -- London's feminist teachers and the urban political landscape / Jane Martin -- Feminist criminology in Britain circa 1920-1960: education, agency, and activism outside the academy / Anne Logan -- Thinking feminist in 1963: challenges from Betty Friedan and the U.S. …”
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Gower handbook of customer service

Table of Contents: “…Smith -- Lifetime values and database marketing / Kevin Gavaghan -- Using the customer database / Merlin Stone -- Direct marketing / Tony Williams -- Telemarketing / Peter Murley -- Encouraging customer feedback / Charles R. Weiser -- Public service sector standards / Merlin Stone, Ros Gardner -- Culture: the prime differentiator / Christine Barclay -- Service as a cross-functional responsibility / Laurie Young -- Roles, not jobs / Paul Chapman -- Quality as a mind-set / Tony Bendell, Roger Penson -- Using control groups / Peter Murley -- Internal service for internal customers / Howard Kendall -- Learning from successful companies / Jane Carroll -- Selection, not recruitment / Stephanie Craig -- Incentivizing success / Peter Murley -- The training journey / David Harris -- Using telephone techniques / Mary Ann Moran -- Accreditation / Elizabeth Harris -- Empowerment / Colin Apthorp -- Teamwork - the FedEx experience / Thomas O'Hearn -- The call-centre concept / Eve Carwardine -- Harnessing new technology / Martin Meikle-Small -- Toll-free and local charge rate services / Jamie Clyde -- Meeting the fulfilment challenge / Peter Hardingham -- Forecasting volume in a call centre / Peter Murley…”

Dacie and Lewis practical haematology

Table of Contents: “…Mitchell Lewis, Anne Bradshaw -- Quality assurance / Mary West, Joan-Lluis Vives Corrons -- Haematology in under-resourced laboratories / Imelda Bates, Jane Carter.…”

Masterplots II.

Table of Contents: “…Williams -- Manchild in the promised land / Claude Brown -- Marked by fire / Joyce Carol Thomas -- Maud Martha / Gwenolyn Brooks -- A measure of time / Rosa Gay -- Meridian / Alice Walker -- The messenger / Charles Wright -- Middle passage / Charles Johnson -- Minty Alley / C. …”
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Sande's HIV/AIDS medicine medical management of AIDS 2013

Table of Contents: “…Volberding -- Development and transmission of HIV drug resistance / Mark A. Wainberg, Gerasimos J. Zaharotos -- Pharmacology of antiretroviral drugs / Concepta Merry, Charles W. …”

Encyclopedia of social work with groups

Table of Contents: “…Garvin, and Richard Kettner-Polley -- Social work with groups / Andrew Malekoff -- Group Work in Fields of Practice -- Community settings for adolescents / Maryanne Sabatino -- Corrections / Karen Green and Robert Green -- Family and children's services / Mary Pender Greene -- Foster care / Michael Wagner -- The homeless / Sarah Stevenson -- Partial hospitalization / Gilan Miller-Gertz and Nancy L. …”
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