Strategic management and innovative applications of e-government

Table of Contents: “…Facebook contradictions in municipal social media practices / Lars Haahr -- Strategic overhaul of government operations : situated action analysis of socio-technical innovation in the public sector / Hans Scholl -- Transformation of government and citizen trust in government a conceptual model / Mohamed Mahmood -- Empowering society participation in public service processes / Bruna Diirr, Renata Araujo, Claudia Cappelli -- Smart government and the maturity levels of sociopolitical digital interactions : analysing temporal changes in Brazilian e-gov portals / Herman Santos, Dany Tonelli -- Live video communication in prehospital emergency medicine / Camilla Metelmann, Bibiana Metelmann…”