The mind map book by Buzan, Tony

The mind map book by Buzan, Tony

Patient safety and healthcare improvement at a glance

Table of Contents: “…; Similarities and differences between quality and safety; The Donabedian framework; Approaches to improvement. 4 Human factorsIntroduction; The 'Swiss cheese' model; People; Non-technical skills and situational awareness; Tasks; Technology and tools; Environment; Organisation; Cost and quality management; Learning from incidents; Summary; 5 Teamwork and communication; Introduction; Communication; Teamwork; Tools to improve teamwork and communication; Conclusion; 6 Reporting and learning from errors; Introduction; How to report incidents; Barriers to reporting; What difference has it made?…”