Rainforest hero the life and death of Bruno Manser by Suter, Ruedi

The mind map book by Buzan, Tony

The mind map book by Buzan, Tony

Patient safety and healthcare improvement at a glance

Table of Contents: “…; Similarities and differences between quality and safety; The Donabedian framework; Approaches to improvement. 4 Human factorsIntroduction; The 'Swiss cheese' model; People; Non-technical skills and situational awareness; Tasks; Technology and tools; Environment; Organisation; Cost and quality management; Learning from incidents; Summary; 5 Teamwork and communication; Introduction; Communication; Teamwork; Tools to improve teamwork and communication; Conclusion; 6 Reporting and learning from errors; Introduction; How to report incidents; Barriers to reporting; What difference has it made?…”