Protests against U.S. military base policy in Asia persuasion and its limits by Kawato, Yuko

Penang and its networks of knowledge

Table of Contents: “…Gathering knowledge in the Bay of Bengal, the letters of John Adolphus Pope, 1785-1788 / Barbara Watson Andaya -- Regional networks of knowledge, the Penang College General and beyond / Anthony Reid -- Emplacing a network religion in a world in motion, evangelical Christianity and the Brethren movement in Penang / Jean DeBernardi -- Indian Ocean connections, illuminated Islamic manuscripts from Penang / Annabel Teh Gallop -- A view from the hill, romantic imaginings and improvement in early Penang / Christina Skott -- New ways of knowing, the Prince of Wales Island gazzette, Penang's first newspaper / Geoff Wade -- Secret histories of the colonial city, Penang viewed through the 1867 riots / Anoma Pieris -- The press and pan-Islamism / Khoo Salma Nasution -- Cosmopolitanism and the modern girl, a cross-cultural discourse in 1930s Penang / Su Lin Lewis -- The changing perceptions of waqf and other religious endowments, social, cultural, and symbolic capital in Penang / Judith Nagata -- At the crossroads of history and development, an urban kampung as unseen heritage and a critique of development in Penang / Peter Zabielskis.…”

I hear what you say, but what are you telling me? the strategic use of nonverbal communication in mediation by Madonik, Barbara G.

Table of Contents: “…Essential definitions and practical applications -- Essential definitions: terms and tools -- Systems --Cues -- Language -- Paralanguage -- Levels of awareness -- Space --Touch -- Time -- Objects -- Symbolism -- Practical applications: representational systems -- Eye cues and patterns -- Physical cues and patterns -- Language cues and patterns -- Paralanguage cues and patterns -- Deciding on a system -- Practical applications: general patterns and techniques -- Understanding messages in patterns of communication -- Identifying individuals' cues and patterns -- Applying nonverbal techniques during mediation -- Seven steps to getting results -- Step 1: be prepared -- Planning ahead -- Having useful equipment on hand -- Gathering facts -- Step 2 : maximizing the initial telephone contact -- Physical factors in telephone communication -- Conversation management -- Paralanguage nuances -- Questioning -- Step 3: managing the environment -- Examining the power balance -- Providing for safety -- Establishing comfort -- Conveying respect -- Step 4: assessing thee parties -- Knowing yourself -- Tracking the big picture -- Tracking detailed information -- Identifying action triggers -- Identifying working frameworks -- Step 5: building rapport -- Engaging the parties -- Adjusting your responsiveness -- Changing communication in the room -- Configuring productive work units -- Step 6: triggering action -- Coming face-to-face with the real issues -- Enabling the parties to build momentum -- Dealing with derailments -- Encouraging physical movement to change mental positions -- Step 7: bringing closure -- Helping parties make productive decisions -- Presenting the offer in a compelling way -- Guarding against buyer's remorse -- Guiding the parties to craft the final agreement jointly -- Helping parties leave the conflict behind.…”

Power and influence in India bosses, lords and captains

The fall of Singapore 90 days : November 1941 - February 1942 by Corfield, Justin, Corfield, Robin