Visualising health care practice improvement innovation from within by Iedema, Rick, Mesman, Jessica 1962-, Carroll, Katherine, Ball, Chris, Caldwell, Gordon, Kalkman, Cor, Kooyman, Corine, Mulder, Twan, Van Rensen, Elizabeth, De Vries, Bas

Table of Contents: “…-- Exnovation: innovation from within -- Section 2: Improving medical handover using video methodology: two projects, two perspectives -- Co- authored with Gordon Caldwell --Introducing video- refl exivity on the ward: some notes and observations on a Maastricht experiment -- Co- authored with Twan Mulder and Corine Kooyman -- Improving post- operative handovers using video- refl exivity: the Utrecht experience -- Co- authored with Elizabeth van Rensen, Bas de Vries and Cor Kalkman -- Designing an ambulance paramedic to emergency triage staff handover protocol for New South Wales, Australia --Co- authored with Chris Ball --Conclusion: improving one's own practices and relationships 'from within'…”