Gower handbook of customer service
In a world dominated by look-alike products at similar prices, superior customer service may be the only available route to competitive advantage. This Gower Handbook brings together no fewer than 33 professionals in the field, each one a recognized expert on his or her subject. Using examples and c...
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| Format: | Book |
| Language: | English |
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Aldershot
Gower
1996
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Perpustakaan Jeneral Tun Ibrahim
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