APA (7th ed.) Citation

Murley, P. (1996). Gower handbook of customer service. Gower.

Chicago Style (17th ed.) Citation

Murley, Peter. Gower Handbook of Customer Service. Aldershot: Gower, 1996.

MLA (9th ed.) Citation

Murley, Peter. Gower Handbook of Customer Service. Gower, 1996.

Warning: These citations may not always be 100% accurate.