Building agreement using emotions as you negotiate
Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This text shows you how to control the five 'core concerns' that motivate people.
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
London
Random House Business Books
2007
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Perpustakaan Jeneral Tun Ibrahim
| Copy | On Shelf |
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