Fisher, R., & Shapiro, D. (2007). Building agreement: Using emotions as you negotiate. Random House Business Books.
Chicago Style (17th ed.) CitationFisher, Roger, and Daniel Shapiro. Building Agreement: Using Emotions as You Negotiate. London: Random House Business Books, 2007.
MLA (9th ed.) CitationFisher, Roger, and Daniel Shapiro. Building Agreement: Using Emotions as You Negotiate. Random House Business Books, 2007.
Warning: These citations may not always be 100% accurate.