Building agreement using emotions as you negotiate
Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This text shows you how to control the five 'core concerns' that motivate people.
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
London
Random House Business Books
2007
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| Subjects: | |
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| Summary: | Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This text shows you how to control the five 'core concerns' that motivate people. |
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| Item Description: | Originally published: New York: Viking, 2005; London: Random House Business, 2006. "Originally publihsed in hardback under the title: Beyond reason"--Back cover. |
| Physical Description: | x, 244 pages 20 cm |
| ISBN: | 9781905211081 (pbk) 1905211082 (pbk) |