Building agreement using emotions as you negotiate

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This text shows you how to control the five 'core concerns' that motivate people.

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Bibliographic Details
Main Authors: Fisher, Roger 1922- (Author), Shapiro, Daniel 1971- (Author)
Format: Book
Language:English
Published: London Random House Business Books 2007
Subjects:
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Call Number :BF 637 .N4 .F57 2007

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245 1 0 |a Building agreement  |b using emotions as you negotiate  |c Roger Fisher and Daniel Shapiro. 
264 1 |a London  |b Random House Business Books  |c 2007 
300 |a x, 244 pages  |c 20 cm 
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400 0 |a Roger Fisher 
500 |a Originally published: New York: Viking, 2005; London: Random House Business, 2006. 
500 |a "Originally publihsed in hardback under the title: Beyond reason"--Back cover. 
520 |a Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This text shows you how to control the five 'core concerns' that motivate people. 
592 |b 08/06/2015  |c RM62.61  |h BL 
650 0 |a Negotiation. 
650 0 |a Emotions. 
700 1 |a Shapiro, Daniel  |d 1971-  |e author 
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