Tourism marketing and management handbook

This handbook provides a detailed guide to marketing and management in tourism in the 1990s. This second edition features 100 contributions from international authorities on the subject; new chapters reflecting the issues of increasing importance in tourism; greater emphasis on management and intern...

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Bibliographic Details
Other Authors: Witt, Stephen F., Moutinho, Luiz
Format: Book
Language:English
Published: New York Prentice Hall 1994
Edition:2nd ed.
Subjects:
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Table of Contents:
  • pt.I. The Tourism Environment
  • Structure and Sectors
  • Regional and Public Sector Policies
  • Trends and Developments
  • pt.II. Tourism Management
  • Strategic and Operational Management
  • Financial Management
  • Quality management
  • pt.III. Tourism Marketing
  • Consumer Behavior, Marketing Research, and Segmentation
  • Managing the Marketing Mix
  • Strategic Marketing and Planning
  • pt.IV. Analytical Methods Applied to Tourism
  • Economics and Forecasting
  • Computer Modeling and Statistics
  • Information Systems and Techniques
  • Appendix: Computer software