Managing quality

Fast track route to mastering quality management. Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process

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Bibliographic Details
Main Authors: Hamson, Ned (Author), Zuckerman, Amy (Author)
Format: Book
Language:English
Published: Oxford, UK Capstone Publishing 2002
Series:ExpressExec operations 06.07
Subjects:
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264 1 |a Oxford, UK  |b Capstone Publishing  |c 2002 
300 |a 130 pages  |c 18 cm. 
336 |a text  |2 rdacontent 
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490 1 |a ExpressExec operations  |v 06.07 
504 |a Includes bibliographical references and index 
520 |a Fast track route to mastering quality management. Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process 
592 |b 07/05/2013  |c RM47.99  |h BL 
650 0 |a Management 
650 0 |a Total quality management 
700 1 |a Zuckerman, Amy  |e author 
830 0 |a ExpressExec operations  |v 06.07 
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