Knowledge management tools and techniques

This book introduces a range of frameworks to classify knowledge management (KM) tools, examines these different classes of tools in detail by answering the 4Ws (What-Why-Where-Who) and how questions, addressing the selection, implemention and evaluation issues associated with these tools.

Bibliographic Details

Main Author:	Foo, Schubert
Other Authors:	Sharma, Ravi, Chua, Alton
Format:	Book
Language:	English
Published:	Singapore Pearson Prentice Hall 2007.
Edition:	2nd ed.
Subjects:	Knowledge management. Management information systems.
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